Contact Support Partners Blog Refer & Earn Log in Ingenico Ipp320 Reset If everything else fails, unpair the iCMP from the iPad.

These errors can occur when an employee swipes something other than a ShopKeep gift card after tendering a sale as Gift Card. When a practice swipe is successful you’ll see: On an iPhone: The card type and last four digits in the blue Charge banner. Force quit the Square app and reopen it. navigate here My iCMP displays "Swipe or Tap Card" when I’m not on a payment screen.

First, make sure your reader is properly connected to your device and that it’s not in sleep mode. To check, visit your device’s settings > tap General > Accessibility. Make sure the reader was purchased directly from our hardware site.Contact ShopKeep Customer Care for further assistance.Field Format ErrorThis error appears when the CVV, Expiration Date, or Billing ZIP is entered Contact ShopKeep Customer Care for assistance.

You can leave your card reader plugged in, or disconnect it when you need to. After 20 seconds, release the button and wait 10 seconds. After the tape has been heated, it is much easier to remove. iCMP is listed, but there’s no green check mark: tap iCMP to reconnect.

Visit our Credit Card Readers Troubleshooting homepage for any errors not listed here. Questions requiring a reply can be sent from the contact link at the top of this page.Send feedbackThanks for the positive review!Thanks, we'll work on improving this article.Have a question? Learn more › You can purchase Shopify's Tap, Chip, and Swipe card reader, a countertop stand, and other retail equipment from the Shopify Hardware Store in the United States, the United What’s going on?

If it is still blinking while the cable is plugged in, please get in touch with our Support team. How to Press the Button on Your Coin Powered by Zendesk Contact Support Partners Blog Refer & Earn Log in Log into Backoffice Log in Refer & Get $150 Toggle To use the Tap, Chip, and Swipe card reader, you must enable Shopify Payments in your Shopify admin.

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